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Privacy

 

Convio (UK) Ltd is committed to protecting the privacy of www.convio.co.uk users and the overall integrity of the internet. To that end, we are disclosing here any issues related to privacy in the collection by Convio of personally identifiable information from users of www.convio.co.uk.
 
This Policy has been developed to comply with the Data Protection Act 1998 and follows good practice guidelines from the Direct Marketing Association. It is updated without notification following advice published from time to time by the Information Commissioner.
 
We are not responsible for the content or the privacy policies of websites to which www.convio.co.uk may link.
 
A summary of the measures we take:
  • Information you provide to Convio is not provided or sold to any third parties.
  • Information you provide on the website is used only for the purpose of replying to your enquiry.

What personally identifiable information do we collect about you?

  • We collect information through our forms, asking for name, organisation, email address and comments. You can also choose to provide your telephone number.
What do we do with the information collected?
  • We may perform statistical analyses of enquiries submitted via the website. This information is not disclosed to any third parties.
  • Information is stored in our off-site secure data centre which is protected by multiple security systems including firewall, intrusion detection and countermeasures systems. Our premises are physically protected and monitored by various measures including recorded and monitored CCTV and monitored alarms.
Do we share the information we collect?
  • We will not sell, trade or rent your personal information to anyone outside of Convio.
  • We will provide enquirers with a summary of all personal information that we collect upon request. We will charge £10 for such requests. To make such a request, send an email to dwallace@convio.co.uk and include the email address that you provided along with your organisation name. Personal information will be provided within 28 days.
Use of cookies on www.convio.co.uk
  • Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
  • One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work.
 
Essential site cookie:  ASP.NET_SessionId
This cookie is essential for enquiries submitted via the website and is set upon your arrival to this site. This cookie is deleted when you leave the site.
 
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
 
Convio (UK) is the trading name for Convio (UK) Ltd, a company registered in England and Wales, company registration number 3415322. We're VAT Registered, number 669396470.